In a test scanning a single folder with compressed and media files, Norton AntiVirus came in at seconds, which was the upper end of middle. In terms of boot speed, once again Norton came at a fast 31 seconds. In terms of how well Norton AntiVirus will protect your PC, we cite results for Norton AntiVirus from two leading independent antivirus testing organizations. In the latest test results from AV-Comparatives.
From CheckVir. Support Symantec has dropped its overinflated per-call pricing schemes of the past; all regular telephone technical support calls are finally free. That's good. However, its online manual and knowledgebase could be more robust, and an in program link to its community forums would be wise. To take advantage of the free offerings, Symantec encourages users to use its One Click Solutions self-diagnosis tools first; that's understandable since common problems can be self-remedied.
In our tests, however, after answering no to "Does this resolve your problem? Only after supplying a first name, last name, e-mail address, and phone information you previously gave when setting up your Norton Account; why the two can't be linked is unclear are you offered a help ticket along with an option for a free online chat, free technical support phone number, or an e-mail address.
Once contacted, a technician may remotely control your PC while you watch them solve your given problem. Our first encounter with Symantec's technical support ended in frustration.
These premium services are also mentioned when you call for technical support. But in subsequent testing, we found neither the call nor the chat technician tried to steer us toward these premium solutions. Of course, that depends on what specific problem you have and which technician you get. The Norton in-program Help is better than in past years. Within the Help file, more terms are explained and less jargon is used this year, but it's still not as thorough as other Help documents we've seen in competing products.
And user options when changing configuration settings, long the bane of this reviewer, are once again not adequately presented to the end user: you still have to trust Symantec's opinion on many things. And the online manual, although indexed, is not very comprehensive, and leans heavily toward installation and the creation of the Recovery Disk. Only by accessing the Symantec Web site do you see the free community forums. That's a mistake. Despite the company response that the Norton community forum is still in beta, these open communities provide more technical support than the canned responses offered through Symantec's One Click Solutions process.
Conclusion Norton AntiVirus hits all the right performance notes and its award-winning protection technologies should start to win back even jaded anti-Symantec folks.
We love its sleek build, performance speed, and array of quality security tools. Our only fault remains with the products lackluster online consumer technical support. Cons: It updates like ever 20 min but only when your not on it so i guess its good and not really a con just you would think once a day would be enough :. Sold by: Newegg Shipped by Newegg. Learn More. This item is currently out of stock and it may or may not be restocked.
Out of Stock. Add To Wish List. Are you an E-Blast Insider? Verified Owner. Did you? Yes No. Christopher B. Cons: None really. Joseph R. Pros: Works great, takes up even less system resources than Norton did! Alexander F. Cons: None yet. Cons: Can not think of any. Cons: Doh! No 64 bit support. What happened here Symantec? Pros: Excellent product.. Very fast installation even on slow pc's..
I like the new look. Pros: Love the new GUI and quick scanning. Fast install and very low system resource usage. Much better than Trend Micro. I'm glad I switched back. Pros: Unlike Norton products in the past especially Norton Internet Security these programs would just bog down your system. Seemed like anythign without 2GB's couldn't hang with any norton anti-virus.
Well Norton Listened to their customers because this product has very low requirments and runs very well. Automatically runs Live Update, and performs custom and Quick Scans on its own without any interaction from the user. Has CPU Performance settings on the starting page of the app. Lots of customizeable settings. Fine tuned product. Overall Review: slowest machine I am running this product on would be an old p4 1. XP pro and it runs like a dream I swear!
Sold by: Newegg Shipped by Newegg. Learn More. This item is currently out of stock and it may or may not be restocked. Out of Stock. Add To Wish List.
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