Hello there, welcome to the Community! One thing is that for a vast majority of users there has not been a problem. There has, as you know, been an issue with SOME users, though it has seemed to be mostly on new computers that came with Windows 10 preinstalled. If your Windows 10 was done as an upgrade from Windows 7 or 8, chances are you will not have a problem.
There has not, as far as I know, been an official fix release yet, though Webroot is working on one and I would expect to see it in the very near future. Perhaps you might wait a week or two and see what the status is at that time? New to the Community? Register now and start posting!
I often get my daily learning here so grab a chair and stay a while! Like Quote. Hi colhol Welcome to the Community Forums. If I may just assuage my curiosity here but I am not quite understand exactly what you mean when you say "f web root isn't able to integrate wiht win 10"?
I saved and reloaded but the file itself appeared corrupt. I have never had a problem like that with Notebook. Yesterday, I was running a game and all my equipment would disappear.
This happened over and over again. I have never had that problem either. I thought maybe this was due to a memory problem but again, I have checked and rechecked the memory extensively and not found any problems.
I have called Webroot Tech support 5 times and talked to 3 different technicians. They all have reinstalled everytime but it never fixes the problems.
Is it possible that I have some crazy, weird Zero-Day virus? Something that Webroot is not catching. Although I did use recover disks I am completely out of ideas here.
It is acting both like a virus AND it is acting like a hardware failure, but nothing I have done identifies either as the problem. One last comment, I am running this exact version of Webroot on another system without any problems. So I appeal to all you knowledgeable folks out there.
Does anyone have any ideas about what the problem could be and how I may go about fixing it? Thanks for any help.
Like Quote Share. Hello and Welcome to the Webroot Community! You should have version 9. Please follow the steps closely! Make sure you have a copy of your 20 Character Alphanumeric Keycode!
Thanks, Daniel ;. I don't know if this is a good idea. Webroot is interfering with some of my other programs. I am seeing, "This program is not compatible with Webroot. Does anybody have suggestions? It has been suggested to me that I reinstall my operating system to remove Webroot. This I see as the last resort. Downlod the free progrsms and run svans an reboot after ech scan and hope this reolves problem. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback.
From List of anti-malware product removal tools :. What should I do when I have trouble installing or uninstalling my Webroot security software? May 4, I won't participate anymore in MC. Enough is enough. Threats include any threat of suicide, violence, or harm to another. So the fact that the files have been whitelisted shows that Webroot is doing the job it's designed to do.
That in itself is good NOT bad. Webroot needs to get to the bottom of this. That's kind of what I meant TBH Presumably it should at least reduce the number of issues occurring for other users? It never bloody ends! Support ticket opened and I've asked them to diagnose the problem, not just blanket whitelist the files I await a response, but I'm not holding my breath. I'm also not going through this hassle every time a game updates This idiot company has completely destroyed my confidence in their own product.
Please would you also remove the word 'solved' from the tilte of this thread, you have not even approached solving the problem with your cop-out efforts to date, as my constant need to return to this thread clearly demonstrates! Hi squarehead I would suggest that there is nothing to diagnose here Hopefully, there will be a solution to your issue in the near future, as and when an Exclusions Folder feature is introduced to the Home version of WSA it already exists in the Endpoint Security version.
I understand that this should be sometime this year As for Webroot being an "idiot company" I would disagree. Hopefully, you have also let the Support Team know of your frustration, as you have done here? If not then do so as they can also feed this back to the Development Team but do not do so until you have had a response from the Support Team as updating your ticket prior to a response will just send it to the back of the queue.
Regards, Baldrick. Hello there Don't want to intrude but just sharing my experience and also I'm new to Webroot so don't know much about their security suite. Anyway, never disable your security no matter who advise you to do it.
Game forums are full of moderators who advise you to disable your security while games are updating. Just because game files are clean on Virus Total that doesn't mean won't do dirty things once are on your system, it will load legit. Not sure how much Webroot support win 7 which I use myself but many. Some of this. I think of 3 examples MMdevapi.
Is Warthunder the worst free game app, no, are others aswell, but certainly are good programers. About EA, I really don't trust their software since I tried back in time to use Origin platform and i'll say just : "I will stay away from it" despite the fact I would like to play some of thier titles. For me Steam is enough headache and are less intrussive and fishy than Origin.
I don't believe too much in cloud reputations of files or in trusted vendors but sadly a lot of security will put that first before really analyse the processes of the files. In the picture bellow you'll see only a small proof and part of my nasty experience with Warthunder I hope at least some of my shared info will help you squarehead if you have question pls don't hesitate and try to have a good week.
Sorry to butt in here, Baldrick, but I think you may have misunderstood squarehead's problem. Unfortunately, when he reported this to Support, instead of their going to the root of the problem, they just whitelisted his files. I warned him at the time that, as Support had not dealt with the underlying problem, he would very likely encounter the same problem next time his Battlefront game files were updated and urged him to insist they get to the bottom of this problem when that happens.
It's not clear from his latest post whether this is in fact what has happened this time round, but I wouldn't be surprised if it is.
He also said that there were other Battlefront users reporting similar problems with Webroot on games forums here. If that is so, that would indicate this is due not to an instability on squarehead's computer but to some kind of conflict between Webroot AV processes and Battlefront processes.
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