Contact Us. Sign In. Developer Platform Overview. My Dashboard. Find anything about our product, documentation, and more. Install and Configuration. Please share your comments and questions with us. Please enable cookies in your browser. I would like for an account to be created and to be contacted regarding this message.
No further action will be taken. Privacy policy , and Cookie Policy. We encourage you to renew your subscription while it is still active because it will guarantee the renewal pricing for the next year and give you uninterrupted access to technical support services and updates. How can I renew my subscription? You can renew your license online or by contacting sales. How do I renew my expired subscription? You may renew renew your lapsed subscription online or by contacting sales.
What technical support options does Syncfusion offer? Each of our licenses, as mentioned above, includes the first year of subscription service. The subscription service includes unlimited Web-based technical support, phone support, and access to all minor and major releases for a period of 12 months.
Along with our Standard Support subscription service, we offer Enterprise Support and custom support agreements, such as 24 x 7 support. Please contact your account manager if you require further information. What is Enterprise Support? Access to a dedicated support contact for regular support issues.
Priority escalation of defect fixes. Priority consideration for feature requests. Online: You can order Syncfusion products through our Web site using our secure ordering system. How do I order through the Web site? You can order Syncfusion products through the Web site by using our secure ordering system. Just follow the instructions on the page and contact us if you have any questions.
What is the turnaround time for orders to be fulfilled? You should receive your unlock key and download instructions within four hours if your order is submitted before p.
Eastern time on a business day. Orders submitted after these hours or on a non-business day will be handled by p. Eastern time on the next business day. What are the delivery options for Syncfusion products? When you order a Syncfusion product, you will be sent download instructions electronically and given an unlock key to access the products you purchased. What payment options are available?
You can pay by credit card, check, or wire transfer. Please contact sales for more information or our bank details. Will I receive an invoice? If you buy with a corporate purchase order, an invoice will be mailed the business day following the order. If you want your invoice faxed to you, let us know by e-mailing Sales. If you place your order using a credit card, your invoice will be e-mailed to you.
The invoice will detail the amount charged to your credit card. All our products come with an unconditional, day money-back guarantee. Contact our sales team for more information. Can I purchase Syncfusion products through resellers or distributors?
You may purchase our products directly or through one of our reseller partners. If you need to locate a reseller in your country, please visit our reseller page. I am an international buyer, can I buy Syncfusion products? Yes, international buyers can buy our products subject to US government regulations. You may purchase directly or through a reseller in your country.
If you have purchased Essential Studio Enterprise Binary Edition, or any other binary product, you can simply add or remove the evaluation unlock key and apply the full unlock key for full access use the License Manager Utility available on the Syncfusion Dashboard. If you purchased the source code edition of any of our products, then you will need to uninstall the evaluation first, download the source edition, and then apply the source unlock key.
I just purchased a license and my unlock key is not working. What should I do? Does the unlock key you received match the version you have installed? Have you applied the full unlock key and not the evaluation unlock key? Yes, you certainly can do that. You will need to contact sales with your request.
You will simply pay the difference in price between the binary and source editions of your product. Yes, we offer upgrades from individual products to any studio of your choice.
Like the upgrade mentioned above, you will simply pay the difference in list price between the product you purchased and the studio. I just purchased a license; where can I access online documentation and further resources?
The best URL to bookmark is our technical support page, which provides access to our knowledge base, Direct-Trac, and online documentation. Yes, this is possible. When you place your order, please be sure to reference which version you need to access. You may also contact sales to make your request.
Unlimited licenses are subscription licenses that provide you with unlimited Essential Studio licenses for a project, team, division, or company. Unlimited licenses free you from having to count licenses. Software licensing can be expensive when you expand development teams. With unlimited licenses, you will continue to be covered for the same annual fee. Actual savings will depend on the scope of your adoption.
Unlimited licenses also provides additional benefits, such as access to our popular Dashboard Platform. License holders have unlimited access to our Dashboard Platform. Customers can save hundreds of thousands of dollars in licensing fees by deploying our dashboard solution across their organization. Can I call someone if I need advice on my products? All unlimited license holders benefit from access to our awesome Customer Success team in addition to unlimited technical support.
Do we truly get unlimited support? Our technical support is legendary. You can check our reviews on G2Crowd and other sites to learn more. We are serious about ensuring that you succeed in your software development goals. What size company qualifies for an unlimited license? A company of any size can benefit from the unlimited license program.
What happens if my development team doubles in size during the term of use? There is no change in price and no extra fees. You can add as many developers as you need. Do we have to contact Syncfusion to add additional developers?
Thank you for your feedback and comments. We will process this request shortly and get back to you if required. Over 1, UI components for. All the Essential Components in a Single Package Includes top requested components such as charts, grids, schedulers, diagrams, maps, gauges, docking, ribbons, and many more! Essential Studio Pricing. Unlimited Global License Cover everyone in your organization for one low annual fee. Predictive Analytics. Report Viewer SDK.
Dedicated Account Representative. Quarterly product releases. Support within 24 hours on all business days. Live chat support on all business days. Licensing Management Portal. Commercial Use. Max Developer Count.
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